All of our merchandise is shipped via UPS unless specifically requested otherwise. Normal production time for orders is 10-14 working days.
allwestshop.com does not accept returns on embroidered items.
If you are in doubt as to the size to order, we suggest that you order blank items to try on for sizing. This will incur an additional shipping charge.
Any products with the Pella Products, Inc. label are guaranteed for one year from manufacturing defects. We will accept these items during that time for inspection and will repair or replace the garment.
If there are any issues with your order, please call 1-877-523-4285.